DHK8 Privacy Policy – Your Data Is Completely Safe with Us

dhk8 The trusted online platform for millions of bettors across Bangladesh. We have always believed that a user's personal data belongs to them — and safeguarding it is our foremost responsibility.

This Privacy Policy applies to dhk8's website, mobile app, and all digital services. By creating an account, logging in, or using any of our services, you are deemed to have accepted this Privacy Policy. Please read it carefully before using our services.

Dhk8's Privacy Policy is written in plain, straightforward English so every member can easily understand how their data is used. We don't hide anything behind complex legal language — everything is stated clearly and directly.

dhk8 Only the information strictly necessary is collected. Requesting excessive or unnecessary data goes against our policy. The data we collect falls into two categories.

• When you contact dhk8 support, conversation records may also be saved. This helps us maintain and improve our service quality.
• If you log in via a third party (such as a social media platform), information shared by that platform may also be collected.
• Referral details are recorded as part of the referral programme.

dhk8 Your data is used only for specified, legitimate purposes. Your consent is obtained before any use, or processing is carried out on a lawful basis.

• Account Management: Your personal information is used to create, verify, and secure your account.
• Transaction Processing: Financial information is required to process deposits and withdrawals.
• Security Assurance: Device information is used to detect and prevent fraud, hacking, and unauthorized access.
• Service Improvement: Usage patterns are analysed to continuously improve the dhk8 experience.
• Contact: Your email address and phone number are used to send new offers, important updates, and support messages.
• Legal Obligation: Certain information may be used to fulfill requirements from licensing authorities and regulatory bodies.
• Responsible Betting: Betting behaviour is monitored so that at-risk members can receive timely assistance.

dhk8The core principle of is that your data belongs to you. We do not share your information with third parties for any commercial purpose. However, data may be shared in the limited circumstances outlined below.

• Payment Processing Partners: bKash, Nagad, Rocket, and other payment gateways receive the information necessary to process transactions. They operate under their own privacy policies.
• Legal Authorities: We are required to disclose information in response to court orders, government investigations, or legitimate requests from licensing authorities.
• Technology Service Providers: Cloud storage and cybersecurity service providers may have limited access to your data. Strict confidentiality agreements are in place with all such parties.
• Emergency Situations: In emergency situations involving a risk to life or property, limited information may be disclosed to the relevant authorities.

dhk8 Cookies and similar technologies are used to enhance the user experience on our website and app. Cookies are small text files stored on your device.

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security — the platform cannot function without them.
• Functional Cookies: Used to remember your preferred language, timezone, and other settings.
• Analytics Cookies: Used to understand which pages are most visited and where issues arise. This data is collected entirely anonymously.
• Disabling Cookies: You can disable any cookies through your browser settings, though doing so may affect certain platform functionality.

Dhk8 does not use any third-party advertising trackers. All tracking technologies we employ are used solely to improve the quality of our services.

dhk8 Your data is not retained beyond what is necessary. Retention periods are defined according to the type of information involved.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be traced back to you.

dhk8Every member of has the following rights over their own data. To exercise any of these rights, please contact our support team.

dhk8 We use industry-leading security technology to protect your data, and our security team monitors systems 24/7.

• SSL/TLS Encryption: Our website and app use 256-bit SSL encryption. Look for the padlock icon in your browser to confirm your connection is secure.
• Two-Factor Authentication (2FA): Keep two-factor authentication enabled on your account. No one can log in without an OTP.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation. Suspicious traffic is blocked automatically.
• Regular Security Audits: Regular security audits are conducted by third-party specialists, and any vulnerabilities identified are resolved promptly.
• Staff Training: All dhk8 staff are trained in privacy and data protection. Internal access to data is strictly controlled.
• Data Breach Protocol: In the event of a data breach, affected members will be notified within 72 hours and prompt remedial action will be taken.

dhk8 does not provide services to or collect data from anyone under the age of 18. dhk8 is firmly committed to keeping minors completely away from betting.

• Age verification is carried out at registration. Accounts for users under 18 are not approved.
• Date of birth and identity documents are verified during the KYC process to confirm a user's age.
• Should any minor's data be collected inadvertently, it will be deleted immediately upon discovery and the associated account will be closed.
• Parents and guardians are advised to use parental control software on their children's devices.

If you suspect that a minor is using dhk8, please support@dhk8.wsto let us know.

dhk8 This Privacy Policy may be updated from time to time. Changes may occur due to legal requirements, the introduction of new services, or business developments.

• For significant changes, advance notice will be sent to your registered email address.
• The effective date of any updated policy will be clearly stated at the top of the page.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree with the updated policy, you may request account closure and withdraw your balance.

Your privacy is not just a legal obligation to us — it is the foundation of our business. The trust and confidence of every dhk8 member is our greatest asset.